You can contact us at our headquarters and at our subsidiaries all over the world using our Service Hotline or fill out the form.
Morgan-Koch technical support services keep your machines in good shape for the future. We can provide you with customized repair and preventative maintenance solutions. In the event of technical difficulties, we ensure that you can resume production as quickly as possible and that the cost of downtime remains as low as it can. This need not always take long, since many issues can quickly be resolved over the phone or online. And if not, a technician can be on-site quickly. Simply and competently – that, to us, is solution-driven service.
Your machine needs an update?
Sometimes all our experts will need is an Internet connection. Remote maintenance is a quick and economical method of giving a system the latest upgrade. We can use it to change your control and instrumentation systems, modify technical parameters and, if necessary, restore your system to its factory settings. Some repair work can also be done quickly and easily from a distance. We place a lot of emphasis on IT security and secure connections. Remote maintenance has many benefits: there are no travelling expenses, and as a customer you can get help quickly anywhere, and at any time.
We know you can’t afford production line delays.
Call or email us and we’ll prioritize your urgent order.